Untitled Note

Incontact ID:464736478881 UID:691484009 RC Phone Number: 8632261442 Customer First and Last Name: Alejandro Andruskiewitsch Extension #: 101 Callback #: 8632743933 Email Address: yes Account Verified: Y Admin: Y Description Information: the client called because he needs to enable the call host Set ETA: Troubleshooting: he told me he wants someone else to be the co-host as well but when he i going to the exact meeting he does not have the option to add anyone else it says the feature is disabled so he wants 2 people to be the host because from my side we went to meetings>metting settings and there was no option to enable co-host Resolution: Recap: Y Gain Agreement to close the case: Y Promoted Support Site: Y Promoted Survey: Y SAT Prediction: 10 I am resolving the case now: Y Attached KB Article: Y/N