Untitled Note

User ID 680772020 InContact ID: 463256302338 Customer Name: Joseph Robert RC Phone Number: 800-723-0151 Extension #: 417 Best callback number: 617-270-5613 Email address: jroberts@securecarcare.com Customer's preferred callback time (with timezone): Admin: Y Account Verified: Y Description: Ext. 420 is having this message when trying to sign in "Sorry, you currently don't have permission to access this service. Contact your administrator to change permissions." Issue/Subject: For: Joseph Robert | Issue: Error message | By: Andres Camp >>Cx provided password and username >>role changed from standard (agent) to standard only