Untitled Note
By: Anonymous6/2/20232 views Public Note
UID: 2404183036
RC Phone Number:
Customer Name: Tomas Esparza Martinez
Email Address: tesparza@rhodesenterprises.com
Description: case open 18851688 / transfer numbers between RingCentral accounts
Troubleshooting: Verified the cx on both accounts
- Deleted the numbers from the first account and did the change to the new account
Numbers transferred:
956-585-5568
956-307-4709
956-205-0990
956-462-1074
956-462-1201
956-462-1037
Resolution: After the change cx agreed to close the case
RV Park Main Line - 956-585-5568
Kim - 956-307-4709
Keith - 956-205-0990
BPV Activities - 956-462-1074
BPV Reservations - 956-462-1201
Guest Services - 956-462-1037
Disconnected email
Hello _____,
This is Ian. from RingCentral. Your CHAT session was abruptly disconnected.
Here's an article that you might want to check to solve your issue:
xxxxx
Please let us know if you still need assistance by replying to this email. You can also engage us again through CHAT or calling 888-898-4591 opt.3
For now, the case will be kept open and your account under close monitoring.
Should we fail to receive an update from your case will be automatically closed after 3 days.
Regards, Ian
RingCentral Technical Chat Support