Untitled Note

InContactID: UID:351643037 RC Phone Number: (505) 9188002 Customer Name: SHEENA GRIEGO Company Name: elegance limousines llc Call back #: : (505) 702-5430 Email Address: sheena@elegancelimousinesllc.com Number of DLs: Account Verified (Admin): Y Ext. # 109 Issue / Customer Request extension 109 is having outbound issues Troubleshooting: Resolution: Case Number: Resolved? Y/N PKI/JIRA: (if any) N/A Link of Feature Request Submitted: N/A Link of Self-help options provided: N/A Customer Sentiment/Verbatim: N/A SAT Pred: 0-4, 5-8, or 9-10 For intervention - Y/N?: N/A Reason for Intervention: N/A Endorsed to TL/SME?: N/A