Untitled Note
By: Anonymous5/15/20232 views Public Note
Customer Name: Pete
UID: 152190048
InContact ID: 464161336149
Extension #: 8230
Main Company number: 5622061662
Best callback number: 5628088230
Email address:
Customer's preferred callback time (with timezone):
Admin: Y/N y
Account Verified: Y/N y
Issue:
cx needs to transfer numbers
Troubleshooting: (steps taken to address the issue)
more than 100 numbers, guided the CX on how to use the template
cx needs the porting pin from the other company, cx will call them
Recap: Y/N y
Support Site provided: Y/N y
Survey Spiel: Y/N y