Untitled Note

User ID: 303722049 InContact ID: 464734638703 Customer Name: Brittney Gutierrez RC Phone Number: 480-892-6564 Extension #: 101 Best callback number: (480) 892-6564 Email address: service@jandhplumbing.com Customer's preferred callback time (with timezone): Admin: Y Account Verified: Y Description: Cx called to create a custom rule for next 05/29/2023 all day long calls needs to be forwarded to external number (480) 553-7589, also she wants to change the name for ext 104-102 Issue/Subject: For: Brittney Gutierrez | Issue: Custom rule | By: Andres Camp >> Ext. 104- name changed to Jean Crouse >> Ext 102 - Name changed to Kelsey Peters >> Custom rule created under the call queue for next 05/29/23