Untitled Note

Dear [Customer's Name], I hope this email finds you well. We would like to address the recent unusual charge on your account, and we sincerely apologize for any inconvenience this may have caused. After reviewing the charge, we have determined that it is related to a high call volume in SMS services. To ensure you have more control over your account and prevent such charges in the future, we would like to offer you the option to disable the auto-purchase of calling credits. This way, you will have full control over when and how you add credits to your account, and you won't be automatically charged without your consent. If you would like to proceed with disabling the auto-purchase of calling credits, please let us know, and we will make the necessary adjustments to your account. We want to ensure that your experience with our services is as seamless and hassle-free as possible. Once again, we apologize for any inconvenience you may have experienced, and we appreciate your understanding. If you have any further questions or concerns, please don't hesitate to contact our customer support team. They are here to assist you. Thank you for choosing our services, and we look forward to providing you with the best possible experience. Best regards,