Untitled Note
By: Baby4/1/202411 views Public Note
Customer Name:
RC Phone Number:
UID:
InContact ID:
Company Name:
Call back #:
Email Address:
Number of DLs:
Account Verified (Admin): Y Ext. #
Issue: The cx stated they are going to us users extensions instead of shared lines. Helped the cx to remove the shared lines from the account and added users extensions and assigned the requested devices to each extension properly. FVH26430N78 FCH25502F2L
Troubleshooting: 192.168.0.236
Case Number:
Resolved? Y/N
PKI/JIRA: (if any)
Link of Feature Request Submitted:
Link of Self-help options provided:
Customer Sentiment/Verbatim: A statement from the customer
SAT Pred: 0-4, 5-8, or 9-10
For intervention - Y/N?:
Manual Provisioning
SIP Domain sip.ringcentral.com:5060
Outbound Proxy SIP10.ringcentral.com:5090
User Name 12147645070
Password pH7Hf4WAo7
Authorization ID 805182411019