Untitled Note

Customer Name: Nashyra Wright RC Phone Number: 7579810700 UID: 338166030 InContact ID: 468848589881 Company Name: Wright Way Medical Transportation LLC Call back #: 7572321101 Email Address: Number of DLs: Account Verified (Admin): Y Ext. # 101 Issue: Contact the AM Troubleshooting: Connected the cx to the AM Case Number: Resolved? Y/N PKI/JIRA: (if any) Link of Feature Request Submitted: Link of Self-help options provided: Customer Sentiment/Verbatim: a statement from the customer SAT Pred: 0-4, 5-8, or 9-10 For intervention - Y/N?: Reason for Intervention: Endorsed to TL/SME?: For (Customer’s Name)_Issue _Assisted / Resolved by Pablo