Untitled Note
By: Anonymous10/11/20232 views Public Note
Customer Name: Heather Holston
RC Phone Number: 6026062237
UID: 958573020
InContact ID: 471983308770
Company Name: Ally Pediatric Therapy
Call back #: 6026062237
Email Address: heather.holston@allypediatric.com
Number of DLs:
Account Verified (Admin): Y Ext. # 122
Issue: Voicemail Greeting issues
Troubleshooting: Helped the cx to upload the correct voicemail greeting under her ext.122 successfully
Case Number:
Resolved? Y/N
PKI/JIRA: (if any)
Link of Feature Request Submitted:
Link of Self-help options provided:
Customer Sentiment/Verbatim: A statement from the customer
SAT Pred: 0-4, 5-8, or 9-10
For intervention - Y/N?:
Reason for Intervention:
Endorsed to TL/SME?: