Untitled Note
By: Mohit Sharma4/23/202445 views Public Note
Link: https://support.digital.ringcentral.com/contents/662820812c09c4000723f444
RC Phone Number: (702) 475-9981
Call back #: (281) 584-6540
Email Address: saulchaidez@equivityva.com
Number of DLs: 29
Account Verified (Admin): Y Ext. # 123
Issue / Customer Request: is there a way you can track from where are or who is dialing from this number?
TS Performed:
The number is (702) 475-9981 which is the main company number
No calls in the logs showing from that number
Waiting for screenshots from the cx showing the number as the caller's number
Resolution:
Cx will get the screenshots and reach back
Case Number: 23231027
Resolved? Y/N
Customer Sentiment/Verbatim:
Reason for Intervention: N/A
Endorsed to TL/SME?: N/A
The case has been successfully closed now, kindly let me know if you received the email sent at _________ confirming its closure.
For additional information, please visit the link support.ringcentral.com. If you need further help, you can also create a case by clicking Contact Support on that page. Thank you for choosing RingCentral. Have a great day!
CNR email
Hi _____,
Good day!
I would like to follow up with your concern regarding ____ with case _____. Kindly reply to this email so we can update and/or close this case accordingly. This case will be closed within 96 hours if no response is received due to inactivity.
Should you need urgent assistance, please feel free to call our support line at (888) 898-4591 and give your reference case number ____.
Thank you for choosing RingCentral as your communications provider.
Sincerely,
Ian
RingCentral | Technical Support