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Customer Name: Nathan Larscheid RingCentral Number:5126515686 UID:1907840021 InContact ID:462376839841 Extension #:8022 Best callback number:6123873413 Email address: Customer's preferred callback time (with timezone): Admin: Y/N Account Verified: Y/N Issue: Paging system cyber data intercom they push the button and it doesn't ring the group command center you already have a paging group there is a button outside the office that when they used to press it used to call the ext.136 it was working before but since few weeks stopped working. Cyberdata SN: 410000588 MAC: 0020F7049247 Not connecting with tcp-udp / only connecting with TLS 4088095469 Troubleshooting: Sent the cx via email an article for better guidance on how to set up the cyber data with RC https://support.ringcentral.com/article-v2/Provisioning-Cyberdata-V3-Paging-Device-as-a-NightRinger-Device.html?brand=RC_US