Untitled Note

Customer Name: Gabriela Ungo RingCentral Number: 6628411415 UID:63249306004 InContact ID:467723727477 Extension #:101 Best callback number:6624226772 Email address: Customer's preferred callback time (with timezone): Admin: Y/N Account Verified: Y/N Issue: Upload an IVR Greeting Troubleshooting: Guided the cx on how to import and set up an IVR Menu properly Recap: Y/N Support Site provided: Y/N Survey Spiel: Y/N For (Customer’s Name)_Issue_Assisted / Resolved by Pablo