Untitled Note

Welcome to SKY, Thank you for using live chat service. You're chatting with Ahmed , how are you ? actually i have got eye strain , by seeing computer from a long duration , thanks for asking , i have not slept for the last 48 hrs Adam , i was travelling then came back to work , its very hard , to manage everything , so how is your day so far? thanks , so i read your previous chats with bot, Michael , that you got a message from sky ,your exclusive offer , i will help you with the best deal available to re-join the sky , sounds good , is that okay ? thanks i read your previous chat that you are interested in rejoining sky , i will help you with the best deal available , sounds good great , please stay connected ,and check this chat after every 2-5 minutes, I am working on your account , is that okay ? oh great, i will try level best to give the best deal , i can see you used to have Sky Signature, Sky Cinema, Ultimate TV Add on, Sky HD, Sky Kids, Sky Sports HD, Sky Sports - Complete Pack, Sky Q 1TB box Sky Broadband Superfast, Sky Broadband Hub and i can see you used to pay £95 .5 so because of the price increase, i think you cancelled the services am i correct ? i can see you have subscribed to signature , and this package so what do you and your family like to watch ? so i can see you have subscribed to Sky Signature, Ultra HD, Sky Cinema, Ultimate TV Add on, Sky HD, Sky Kids, Multiscreen so may i know Michael , do you want to add any other package , like sports or extra mini box ? soi understand Michael , that the energy prices has rise and we have to be careful with our expense ,but as you are re-joining sky ,i can give you the best deal ,as i am from win back department we have the best offer , and this offer is point of contact i am not sure it will be available in future so all your same package signature, Netflix for your kids on Xbox , cinema , hd , uhd ,kids package ,multiscreen which standard cost is £90,but you can get for only £55 with a £20 admin fee ,and may i know is your sky q box working fine ? but we need i understand adam the energy bills have rises, and seeing other expense, so we have to keep our expense as low as possible , as TV and broadband is essential service for us , so i can give your essential package Netflix, for you and your wife , with YouTube for your kids, and signature package , and ultrafast broadband as its standard cost is £93 ,but you can get for only £71, with a £30 admin fee , and may i know is our sky q box working fine ? so i have to check some more offers on your account , so can i revoke the cancellation status form your account, to check the offer , that the previous adviser gave , is that okay ? We are not always the cheapest provider but we are most certainly the best with award winning products, equipment and customer service. Also being named best tv and broadband provider by Ofcom which we are very proud of. i have a word with my manger, and this deal is available for this chat only , so all your package signature , Netflix , and ultrafast broadband standard cost is £84 but i can arrange for £63 and i will waive that £30 admin fee for you