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Link: https://support.engagement.dimelo.com/contents/6501d6efbd0e5418f1e2e245 UID: 2033405020 RC Phone Number: (602) 888-9099 Customer Name: George Luevano Company Name: Casago Call back #: (480) 681-7665 Email Address: phonesupport@casago.com Number of DLs: 195 Account Verified (Admin): Y Ext. # 2030 Issue / Customer Request: Our ringcentral problem is that currently this number: 2566041093 is not receiving any calls and that its having technical errors. TS Performed: Complete step-by-step documentation Resolution: How the issue was resolved Case Number: 20062804 Resolved? Y/N PKI/JIRA: (if any) N/A Link of Feature Request Submitted: N/A Link of Self-help options provided: N/A Customer Sentiment/Verbatim:statement from the customer SAT Pred: 7-8 For intervention - Y/N?: N Reason for Intervention: N/A Endorsed to TL/SME?: N This case will be tagged as resolved. At the end of this chat, we would be sending out a survey at _________ to get feedback and understand what you liked or prefer or whether we did well overall, and/or if we have any opportunity/s that we can improve on as it relates to your experience. This will not take a minute of your time, I really appreciate your feedback. For additional information, please visit the link support.ringcentral.com. You can type in keywords to search for articles you needed. Thank you for choosing RingCentral. Have a great day! Disconnected email Hello ____, This is Ian. from RingCentral. Your CHAT session was abruptly disconnected. Here's an article that you might want to check to solve your issue: xxxxxx Please let us know if you still need assistance by replying to this email. You can also engage us again through CHAT or by calling 888-898-4591 opt.3 For now, the case will be kept open and your account under close monitoring. Should we fail to receive an update from your case will be automatically closed after 24 hours. Regards, Ian RingCentral Technical Chat Support