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Name| Issue| Resolved by Jose Guerrero Customer Name: Tish UID: 481189040 Extension #: 102 RC# Best callback number: 828-644-8111 Email address: info@yournewsmile.org Admin: y Account Verified: y Company Name: Case#: Issue: Dropped calls -We need to get 3 call samples Troubleshooting: Cx provided me this info Receptionist 7708374824 8am to 4pm Eastern Daylight Time, Hairy to call next Monday. Caller number: Called number: Date and time: Time zone: 1st callback attempt Called Number: Incontact ID: Issue: TS: No answer left VM 2nd callback attempt Called Number: Incontact ID: Issue: TS: No answer left VM