Untitled Note
By: Anonymous4/21/20232 views Public Note
Customer Name: James
UID: 256758041
InContact ID: 462978320694
Extension #: 2002
Main Company number: 3857075361
Best callback number: 5127454490
Email address:
Customer's preferred callback time (with timezone):
Admin: Y/N y
Account Verified: Y/N y
Issue:
unable to make intercom calls between poly 450 phones between ext 405, 441, 2002, 2001
need to add phones to the account
Troubleshooting: (steps taken to address the issue)
under the intercom page under users with extensions went to users and added the ext that the intercom is able to reach
tried to add the phones, issues found
48256720291E
482567201AB0
appear to belong to other accounts, phones need to be replaced
Recap: Y/N y
Support Site provided: Y/N y
Survey Spiel: Y/N y
Sage Veterinary Imaging
James Collins
18292364
2343932040
unable to make intercom calls between poly 450 phones between ext 405, 441, 2002, 2001
installing, two more phones, lunch, 482567201AB0 POly 450, replacement for that one
5 phones march 3r
tr
under the intercom page under users with extensions went to users and added the ext that the intercom is able to reach