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Link: https://support.engagement.dimelo.com/contents/663408757f8a9d0008b0a090 RC Phone Number: (661) 322-2206 Call back #: (661) 862-7117 Email Address: jpittman@cbccusa.com Number of DLs: 313 Account Verified (Admin): Y Ext. # 2555 Issue / Customer Request: One of our users at extension 2684 is sending faxes to another facility with error. TS Performed: Shared article about partially received faxes Advised to try different networks and try different fax sizes Recommended reaching the main line to replicate the issue. Resolution: Cx will reach the main line to replicate it Case Number: 23371322 Resolved? Y/N Customer Sentiment/Verbatim: Reason for Intervention: N/A Endorsed to TL/SME?: N/A The case has been successfully closed now, kindly check if you received the email sent at _________ confirming its closure. For additional information, please visit the link support.ringcentral.com. If you need further help, you can also create a case by clicking Contact Support on that page. Thank you for choosing RingCentral. Have a great day! CNR email Hi _____, Good day! I would like to follow up with your concern regarding ____ with case _____. Kindly reply to this email so we can update and/or close this case accordingly. This case will be closed within 96 hours if no response is received due to inactivity. Should you need urgent assistance, please feel free to call our support line at (888) 898-4591 and give your reference case number ____. Thank you for choosing RingCentral as your communications provider. Sincerely, Ian RingCentral | Technical Support