Untitled Note

Customer Name: Twanette Culver-King RingCentral Number: 7432293152 UID:63027420008 InContact ID:460545091472 Extension #: 101 Best callback number: 7432298235 Email address: Customer's preferred callback time (with timezone): Admin: Y/N Account Verified: Y/N Issue: The cx wants to add a new user to the account with some specific permissions Troubleshooting: Guided the cx on how to add a new user and also guided her on how to change the role permissions she needs for that user properly even tho she didn't want to add a new user and only share 2 different credentials even tho that was not possible Recap: Y/N Support Site provided: Y/N Survey Spiel: Y/N For (Customer’s Name)_Issue_Assisted / Resolved by Pablo