Untitled Note

Link: https://support.engagement.dimelo.com/contents/65382e9f71336880d7e8ed30 UID: 1683037010 RC Phone Number: (904) 875-4793 Customer Name: Daniel Smith Company Name: Boat Florida Rentals Call back #: (904) 337-5525 Email Address: daniel@jaxmarine.com Number of DLs: 23 Account Verified (Admin): Y Ext. # 106 Issue / Customer Request: I am told to update the cname on additional lines. When submit the case I get a error TS Performed: Complete step-by-step documentation Subitted the CNAM order for the numbers the cx requested CNAM to Display:Jax Marine IQNT order id: 92392265 CNAM to display: BluewaterMarine order id: 92393050 CNAM to display: Boat FL Rentals Number(without character): 19042155363 Provider:IQNT-DID order id: 92393263 Resolution: How the issue was resolved Informed it will take some days to be working and agreed to close the case Case Number: 20522861 Resolved? Y PKI/JIRA: (if any) N/A Link of Feature Request Submitted: N/A Link of Self-help options provided: N/A Customer Sentiment/Verbatim:statement from the customer SAT Pred: 9-10 For intervention - Y/N?: N Reason for Intervention: N/A Endorsed to TL/SME?: N This case will be tagged as resolved. At the end of this chat, we would be sending out a survey at _________ to get feedback and understand what you liked or prefer or whether we did well overall, and/or if we have any opportunity/s that we can improve on as it relates to your experience. This will not take a minute of your time, I really appreciate your feedback. For additional information, please visit the link support.ringcentral.com. You can type in keywords to search for articles you needed. Thank you for choosing RingCentral. Have a great day! Disconnected email Hello ____, This is Ian. from RingCentral. Your CHAT session was abruptly disconnected. Here's an article that you might want to check to solve your issue: xxxxxx Please let us know if you still need assistance by replying to this email. You can also engage us again through CHAT or by calling 888-898-4591 opt.3 For now, the case will be kept open and your account under close monitoring. Should we fail to receive an update from your case will be automatically closed after 24 hours. Regards, Ian RingCentral Technical Chat Support