Untitled Note

Customer Name: Mohit RC Phone Number: 9183879784 UID: 2339135015 InContact ID: 469499471956 Company Name: Clinfi Call back #: 9726664463 Email Address: billing@clinfi.com Number of DLs: Account Verified (Admin): Y Ext. # 104 Issue: Add 3 new users Troubleshooting: Guided the cx on how to add the new users but only one of the users has the area code he needed so I will create a child case for Telco to help us find available numbers with the area codes Florida 813 and Oklahoma 918 Case Number: Resolved? Y/N PKI/JIRA: (if any) Link of Feature Request Submitted: Link of Self-help options provided: Customer Sentiment/Verbatim: A statement from the customer SAT Pred: 0-4, 5-8, or 9-10 For intervention - Y/N?: Reason for Intervention: Endorsed to TL/SME?: