Untitled Note

Customer Name: Jeff UID: 364338026 InContact ID: Extension #: 101 Main Company number: 3106224840 Best callback number: 6266952576 Email address: Customer's preferred callback time (with timezone): Admin: Y/N y Account Verified: Y/N y Issue: phone not ringing delete user and IVR menu Troubleshooting: (steps taken to address the issue) phone was deactivated under call handling deleted IVR menu ext 7000 as requested detelet user ext as requested Recap: Y/N y Support Site provided: Y/N y Survey Spiel: Y/N y