Untitled Note
By: Sophia Howard3/26/202412 views Public Note
InContactID:
UID:
RC Phone Number:
Customer Name:
Company Name:
Call back #:
Email Address:
Number of DLs:
Account Verified (Admin): Y Ext. #
Issue / Customer Request:
Troubleshooting:
Resolution:
Case Number:
Resolved? Y/N
PKI/JIRA: (if any) N/A
Link of Feature Request Submitted: N/A
Link of Self-help options provided: N/A
Customer Sentiment/Verbatim: N/A
SAT Pred: 0-4, 5-8, or 9-10
For intervention - Y/N?: N/A
Reason for Intervention: N/A
Endorsed to TL/SME?: N/A