Untitled Note

Customer Name: Kim UID: 63388036004 InContact ID: 462522998428 Extension #: 101 Company#: 479 202 9781 Best callback number: (479) 270-2007 Email address: kyongki75@gmail.com Customer's preferred callback time (with timezone): N/A Admin: Y Account Verified: Y Issue: 1) case # 18194451 | Bought from RC. Troubleshooting: 1) performed assisted provisioning | "configuration update", performed a test: it's ringing! The cx is satisfied. IP address: 192.168.1.80 Make and Model: Yealink w56p Serial: 001565FD29BD DL: (479) 802-3024 Ext.: Yong-Ki Kim - Ext. 101 Recap: Y Support Site provided: Y Survey Spiel: Y transferred by Ben.