Untitled Note

User ID 684688009 InContact ID 472676413768 Customer Name: Sharline RC Phone Number: (254) 755-6661 Extension #: 101 Best callback number: 254-755-6661 Email address: sharlene@mrrootertexas.com Customer's preferred callback time (with timezone): Admin: Y Account Verified: Y Description: Cx wonders if the Call forwarding enabled for holidays is set up properly Issue/Subject: For: Sharline | Issue: call forwarding | By: Andres Camp >>Guided the cx through the admin portal to set up some custom rules