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Welcome to SKY, Thank you for using live chat service. You're chatting with Ahmed How are you ? actually , have little eye strain , due to watching the computer screen from a long time , i have not slept for the last 48 hrs Adam , i was travelling then came back to work , its very hard , to manage everything , so how is your day so far? i read your previous chat that you are interested in re-joining sky , i will help you with the best deal available sounds good ,is that okay ? thanks ,please stay connected and check this chat after every 2-5 minutes is that okay ? oh great ,its sounds amazing , you have variety of , entertainment content ,s o may i know on how many screens do you watch Netflix ? may i know what packages youwatch on your tv ? so thanks, i can see Duncan , that you used to pay £119.5 for your tv package and bb ,and i think you cancel your services because of the price increase in your bills am i correct ? yeah okay , i will share the breakdown with both ,one screen and 4 screen Netflix , you can decide which package you want sounds good congratulations i have arranged a deal for you, as tv is essential service for us , we need it to relax our selves after work , all the same package signature , documentaries ,news , Netflix , with all type of sports , cinema with paramount , and multiscreen for £60 and bb superfast for £37 with boost with a £30 admin fee , may i know is your sky q box working fine ? yeah , i understand the price seem the same , but as you know there is a price increase in April month going to happen so the offer you got before, was without the price increase , the the deal i am giving you£97 , it will remain the same for 18 months . but the good news is Craig that ,there you don't have to pay for the price increase it will remain the same as it will be now £70 Hashmi | 12:23pm i wish I could have done that for you Craig ,but the system itself is not showing any offers, and if it did why wouldn't I want my customer to go unhappy from my end, I would've done this deal for less than £70 , you didn't have to mentioned about it. Also yes for the deal I can offer the TV deal with sports complete package for £70 with a £30 admin fee , first use empaty then say the what you want to say we are not the i understand that i understand Craig, that other provider are giving it for more cheap price , and if i were at your place i would also have thought about i , but as you know sky is quality product, if you have any problem ,we are there to help you, and we are with the least compliant by customers in whole uk ,you will pay for something for value for money , services so i will to give your same pavckage fora affordable prce please be conccte d .use empathy first oh , that sounds a good price , Craig but We are not always the cheapest provider ,but we are most certainly the best with award winning products, equipment and customer service. Also being named best tv and broadband provider by Ofcom which we are very proud of. but i will try my level best to give you the same package for a affordable price sounds good , is that oaky ? and as you know there is aprice icnrese first tyr to remove the price from their mouth then iv the deal what they like there is many thing to say make him knoe that that otherr provder area doing a price imcresaar of 14% withi si more than ther imnflaiton reate of uk 1007 but i where sky doing lees that 10% compartely less than other provider ,but i will tryy to brinmg a s clow as opossinbelkthat you don't ahve to worry about the prie icnrese sounds good ? is there a price are you looking to pay for your price ces as yousay emapthy but not to much llike kalpana from srtaryt be funny or coonection so he will lkie most csx can go so be careful from start make it a banater wat