Untitled Note

Invalid escalation Reason: We do not even know what the issue is, please explain this properly "The cx needs some assistance" is not specifying anything Actual step(s)/Info Missed: Missing samples Missing a properly description of the issue Missing steps to reproduce Missing proper troubleshooting Resolution/Recommendation: Describe the issue as best as you can, instead of using words like "the cx" let us know the ext number, the called number, for technical cases that is vital Get samples If need help feel free to reach me out directly