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Link: https://support.engagement.dimelo.com/contents/64a32ac4bd0e549bf0ba098c UID: 361710044 RC Phone Number: (817) 599-3400 Customer Name: Paul Latham Email Address: Paul@teskeys.com Description: The paging device is locked on with extension 161. The phone and the paging device have been rebooted several times. Troubleshooting: Checked the paging devices and group and the ext 161 appears in a call even though the phone can make outbound calls - Recommended to enable the extension and then disable it to try and stop that call, cx said they will work on that Resolution: After the info agreed to close the case Task title: Issue or Subject Category: T1 support Assignees: Tag all SMEs Due Date: Today's Date Complete when: 100% done Description: Case #: UID: Issue: KB of Keywords used on the Support site: Help needed: This case will be tagged as resolved. At the end of this chat, we would be sending out a survey at _________ to get feedback and understand what you liked or prefer or whether we did well overall, and/or if we have any opportunity/s that we can improve on as it relates to your experience. This will not take a minute of your time, I really appreciate your feedback. For additional information, please visit the link support.ringcentral.com. You can type in keywords to search for articles you needed. Thank you for choosing RingCentral. Have a great day! Disconnected email Hello ______, This is Ian. from RingCentral. Your CHAT session was abruptly disconnected. Here's an article that you might want to check to solve your issue: xxxxxx Please let us know if you still need assistance by replying to this email. You can also engage us again through CHAT or by calling 888-898-4591 opt.3 For now, the case will be kept open and your account under close monitoring. Should we fail to receive an update from your case will be automatically closed after 24 hours. Regards, Ian RingCentral Technical Chat Support