Untitled Note

Customer Name: Crystal Miller RingCentral Number: UID: 3302533044 InContact ID: 464589973125 Extension #: 101 Best callback number: 4252022022 Email address: info@redmondridgeortho.com Customer's preferred callback time (with timezone): Admin: Y/N Account Verified: Y/N Issue: SMS issues The cx is receiving text messages but cannot send text messages since Yesterday "Message not sent, Message can't be delivered" Troubleshooting: Helped the cx to send text messages properly Recap: Y/N Support Site provided: Y/N Survey Spiel: Y/N For (Customer’s Name)_Issue_Assisted / Resolved by Pablo