Untitled Note

Case ID: 19223937 Incontact ID: 466745527825 Company Name: Remarketing Solutions International, LLC RC#: (203) 7957500 User ID: 1424392021 Total DLs: 35 Caller Name: Gerard Gilles Callback Number: (786) 272-0297 Verified Email: ggilles@rsicopiers.com Account Verified: Y - ext 331 Admin / User: admin Issue: • Polycom phone provision • callback customer • incid : 466902692167 • unable to reach customer • leave voicemail • follow e-mail sent • cc'd AM Rebecca Blonder (rebecca.blonder@ringcentral.com) ********************************************************* Case ID: 19235613 Incontact ID: 466746445440 Company Name: Indecomm Global Service RC#: (732) 4821134 User ID: 178257035 Total DLs: 194 Caller Name: Santosh R Callback Number: (512) 852-5937 Verified Email: Santosh.R@indecomm.net Account Verified: Y - ext 5937 Admin / User: admin • callback customer for follow-up • incid : 466902750495 • • • • • • Case ID:19233904 Incontact ID:466746328819 Company Name: The Salvation Army a New York Corporation RC#: (845) 8324148 User ID: 439642040 Total DLs: 207 Caller Name: Janice Duterte Puffer Callback Number: 8456424278 Verified Email: janice.dutertepuffer@use.salvationarmy.org Account Verified: Y - ext 101 Admin / User: admin • callback customer • incid : 466902745934 • unable to reach customer • leave voicemail • follow-up e-mail sent • cc'd AM Glenn Minetti | glenn.minetti@ringcentral.com • after 11 Eastern Time • • TL pa-close po as duplicate Case ko : 19103361 Related Case : 19079520 Thank you