Notes
By: Anonymous2/15/202351 views Public Note
"Hello ,
Case Number:
This is X from HP Chat Support Team and this is the reconnection email. Please re-establish our chat session so that we can continue working together to resolve the issue.
Steps for reconnecting:
1) Please click the link below:
3) You will be prompted to download and install a software application, allowing me to view your computer. Please download and run the application, allowing all the prompts, and it will automatically connect you back with me within few minutes.
If you are not able to reconnect right now, we may attempt to call you back at the phone number you provided on chat, or you can also contact our team at 1800-474-6836.
Thank you for being a valued HP customer.
Regards,
- HP Technician"