Untitled Note

Customer Name: Viviane Atchou RingCentral Number:7032978425 UID:1721676012 InContact ID:459607129663 Extension #:1 Best callback number:5713555660 Email address: Customer's preferred callback time (with timezone): Admin: Y/N Account Verified: Y/N Issue: Phone Device Cisco SPA-122 ATA not working properly since 2 days ago Troubleshooting: We tried rebooting the device and we also change the ethernet cable to a new one but is still not working, also the cx told me the only recent changes they made to the account is removing ext.2 Recap: Y/N Support Site provided: Y/N Survey Spiel: Y/N For (Customer’s Name)_Issue_Assisted / Resolved by Pablo fatima