232809974 shortcut - https://agent.bold360.com/sso/account-id/807690351445127928

By: Anonymous3/10/2020439 views Public Note
AC184DP12U Preferred 50 to Ultimate AC184DP12U = Preferred 100 to Ultimate AC191DG12U = Uptier to GIG Ana Carolina Salazar Acosta: Network ID Sales ID Agent Name B63479 66877 Rojas Vanegas Juan Camilo Alejandro B33808 68880 Acevedo Ortiz Sergio Andres B61165 17087 Muñoz Villareal Manuela B62568 6606 Vega Diaz Rafael Leonardo MEET OUR SALES SQUAD !! Thank you for your great performance!! *claps* to be part of the sales squad you just need to meet the following requirements 90 days requirements: ANC VOC Account Services 30 4.2 Technical Support 20 4.4 • Sales Squad agents will have a special Snack Bar (La Tienda) only for them. The only requirement is to sell 16 posted ANC in BI on a week and they will be able to redeem 1 product. Weekly ANC sold Snack Bar Product 16 ANC Pringles, Nutella, Ferrero Rocher, etc. APPLE WATCHES THIS MONTH. !!!! SI PUEDEN GUARDAR ESTO EN SUS NOTAS: To be part of the sales squad you just need to meet the following requirements 90 days requirements: ANC VOC Account Services 30 4.2 Technical Support 20 4.4 EO194DP12N http://10.165.150.182:18080/NominaWEB/common/mainPages/login.seam?cid=11962 juanrojasve@sitel.com 10.246.5.147 https://1000mostcommonwords.com/1000-most-common-italian-words/ https://docs.google.com/forms/d/e/1FAIpQLScjnuOf3mMzgHww3UMJ_G4c7CtEakjLVF5yyCu74_H4MBuLmw/viewform cap Before you go, remember: With the Cox app, you can manage your account on your own time, wherever you are. Check out what's included with your services, manage your bill, view your data usage, get service support or message an agent with 24/7 support. Download the app for more details. /////////////////////////////////////////////////////////////////////////// Effective January 27, 2020, remote DVR is available to Contour 2 customers on the Contour App on all devices. Remote DVR is available for Contour 2 customers on all platforms that offer the Contour App. These platforms are as follows. • Apple iOS 11 or later • Android OS 5.0 or later • Website via watchtv.cox.com mma May I have more details about your request, please? arm May I have the remaining information, please? "11": Now I'll teach you how to go to your WiFi settings, and get the password. First, on a new tab, on the address bar, type: http://192.168.1.1 You'll see a pop-up window. Let me know when you're there please. "//": If the link above it's taking too long loading, you can try this one: http://192.168.0.1. "22": Perfect! Now, enter the following default User name and Password in the pop-up window, and click OK. User name: admin Password: password It maybe will ask you to update the password, please change it and access again with the new credentials. "33": Once you're in, from the left menu, under Basic, click Wireless. And under Setup, click Wireless Settings, and from there you'll be able to check your WiFi settings. If you don't see this options, please look for a Wizard tab, from there you can manage the WiFi settings. "77": Before ending the chat, let me tell you we have a really good deal for loyal customers like you. It is called Cox Complete Care, and it's a premium subscription product that goes beyond standard technical support. This will cost you only $10/mo after taxes!. It's a really good deal and you will be protecting yourself from additional charges now and in the future, do you want me to upgrade right now your account? Besides free tech visits, you can get support and protection for their home services and devices, such as smart TVs, tablets. laptops, and home devices like Amazon Echo. "##": Please can you confirm to me the address of service? busy: Thank you for all the information you've provided! We're receiving a lot of support requests right now, so it may take us a little while to respond. I'll look into it and respond as soon as I can. "$$": Thank you for keeping an eye on your bill! I know how confusing must be to have your bill higher than usual, let's access your account so I can help you understand the charges. kam: I'll refresh the service and equipment status manually. Let me know when it's back on, please. "@@": I'm sorry for the issues you're having with your Cox e-mail, there's been an issue that our technical support department is working on to fix it. The e-mail outage will be solved between 4 to 6 hours. I understand how frustrating this can be, but our support team is making the best to fix it. This is a general issue; for all Cox customers. In order to create an online profile we will need the following information: 1. User ID 2. Preferred contact method: Email or USPS? 3. Alternate email address? 4. Security question: 'First Pet's name' apply to you? "aaa": Have you already tried to reboot the modem? On the devices you're trying to connect: Do you see the WiFi network? can you confirm me the last 4 digits of the modem's serial number, please? can you confirm the last 4 digits of the receiver you're having issues with, please? Thank you for trying that! Is the modem now on? May I know the modem's LED light status, please? Are you having issues with all the receivers? "accc": Perfect!, now I have access to the account. Let's start making the troubleshooting, I'll make you a couple of questions in the process. "ats": We'll need to get in contact with the department so they can provide us further assistance. Do you mind if I transfer you now? 2.4GHz networks have a wider signal range and are compatible with most devices. 5GHz networks should be used when possible because they are less crowded and offer faster speeds. However, 5GHz networks have a smaller range and may not be compatible with your older devices. "bbb": Can you confirm to me the last 4 digits of the payment method you'd like to use, please? cag May I have your full name, address of service, and 4 digit PIN code, please? May I have your full name, please? May I have your last name, please? DAC Due to inactivity your message will close automatically. If you still need assistance, please reply to this message and you will reconnect with us. Thank you for choosing Cox. We appreciate your business. "dduu": Thank you for keeping an eye on your payment due date! Let's access your account so I can check how can I assist you. "f1": I hope the information I provided was helpful. Let me know if you have more questions or requests, please :) "r8": Your satisfaction means everything to us. Have we covered all the inquiries you wanted to discuss today? "fff": Do you see any error code or message on the TV screen or Box's front panel? "finest": I'm sorry you're not having the service at its finest. "hi1": Hello, I hope you're doing good. This is Rick from Cox, How may I help you today? "hi2": Hello, I hope you're doing fine. This is Rick from Cox, I'm here to help you with "hi3": Hello, I hope you're doing fine. This is Rick from Cox, just to be sure: Do you still need assistance from our side? Cunt: I have reset your online profile. Your new login is: USER ID: francescarroll PASSWORD: tiles983 I recommend changing your password immediately a. To change your password, go to www.cox.com b. Click the My Account tab c. Under Manage Profile click Change Password d. Sign into your account and the option to change your password will display. Follow the prompts to change your password. Be aware that the password is case-sensitive and if you copy and paste your login, try to avoid including an extra space or character; it will cause the login to fail. "hit": I just sent a hit to the box, to fix some issues it might be having and get a diagnosis. Let me know if you see some changes or if it's rebooting, please. "isss": I'll go ahead and make a couple of tests to the service to figure out what's going on and get a diagnosis. In the meantime, please check and tighten all the connections to make sure they are not loose or damaged. I'll keep you posted. "ith": I'm here to help you. To start making the troubleshooting I'll need you to provide me the full address of service, your full name, and the 4 digit PIN code, please? Thank you for your time. This is what I found: I see you're experiencing the step - up. This is an increase that happens almost every year. If you have your January 21ts bill handy, or Feb 19th's, on the 1st page you can see the notification about the Cox's service price. As consumers spend more and more time online using more bandwidth than ever, the costs of providing the service increase proportionately. To keep in mind: On the 2nd

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