Untitled Note

By: Anonymous4/6/20232 views Public Note
Customer Name: Victoria RingCentral Number: 8182424888 UID:347308030 InContact ID:462231200692 Extension #:209 Best callback number: 8182424888 Email address: Customer's preferred callback time (with timezone): Admin: Y/N Account Verified: Y/N Issue: Calls getting forwarded to the wrong extension.326 instead of ext.310 Troubleshooting: Deleted ext.326 from ext.205 call handling settings Recap: Y/N Support Site provided: Y/N Survey Spiel: Y/N For (Customer’s Name)_Issue_Assisted / Resolved by Pablo

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