Untitled Note
By: Anonymous4/6/20232 views Public Note
Customer Name: Victoria
RingCentral Number: 8182424888
UID:347308030
InContact ID:462231200692
Extension #:209
Best callback number: 8182424888
Email address:
Customer's preferred callback time (with timezone):
Admin: Y/N
Account Verified: Y/N
Issue: Calls getting forwarded to the wrong extension.326 instead of ext.310
Troubleshooting: Deleted ext.326 from ext.205 call handling settings
Recap: Y/N
Support Site provided: Y/N
Survey Spiel: Y/N
For (Customer’s Name)_Issue_Assisted / Resolved by Pablo