Untitled Note
By: Anonymous6/27/20235 views Public Note
ContactID: 466452015306
Customer Name: "Mike Lasday
Best callback number: (917) 781-2235
Customer's preferred callback time (with timezone): EST
Email address: mikelasday@leanonwe.com
Problem: The customer has the TCR registration done but he cannot use the SMS feature
Error: this account is not provisioned for TCR campaign
Ts: Told the cx to log out and log with the number and same error
Reprovisioning numbers
3:30 ET scheduled call
19144709 LeanOnWe Abner Osorno
-------------------------------------------------------------------------
CASE #18722991