Untitled Note
By: Ahmed Youssry4/10/202429 views Public Note
Link: https://support.digital.ringcentral.com/contents/661707b44d73920007fb2327
RC Phone Number: (877) 439-7273
Call back #: (530) 466-6233
Email Address: tony@rarebeauty.com
Number of DLs: 1
Account Verified (Admin): Y Ext. # 101
Issue / Customer Request: So when a caller hits our voicemail, i want them to be able to listen to their voicemail before submitting, and deleting/re-recording if they desire until they are content.
TS Performed:
Informed RC doesn't have the option and recommended leaving it as an idea
Resolution:
After the info agreed to close the case
Case Number: 23030712
Resolved? Y
Customer Sentiment/Verbatim:
Reason for Intervention: N/A
Endorsed to TL/SME?: N/A
At the end of this chat, we will be sending out a survey at _________ regarding my service, I would appreciate the feedback! For additional information, please visit the link support.ringcentral.com. If you need further help, you can also create a case by clicking Contact Support on that page. Thank you for choosing RingCentral. Have a great day!
CNR email
Hi _____,
Good day!
I would like to follow up with your concern regarding ____ with case _____. Kindly reply to this email so we can update and/or close this case accordingly. This case will be closed within 96 hours if no response is received due to inactivity.
Should you need urgent assistance, please feel free to call our support line at (888) 898-4591 and give your reference case number ____.
Thank you for choosing RingCentral as your communications provider.
Sincerely,
Ian
RingCentral | Technical Support