Untitled Note

Incontact ID: 464002031012 UID: 2309400005 RC Phone Number: 2122573110 First and last name: Steven Royzenshteyn Extension #: 101 Callback #: 9176823837 Email Address: Account Verified: Y Admin: Y Description Information: the client wanted help to port a number to RingCentral Set ETA: Troubleshooting: so first we went to phone system>phones numbers>number transfer to be able to complete the port process then he also wanted to complete the TCR registration so i transferred the call to that exact department Resolution: Recap: Y Gain Agreement to close the case: Y Promoted Support Site: Y Promoted Survey: Y SAT Prediction: 10 I am resolving the case now: Y Attached KB Article: Y