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Link: https://support.engagement.dimelo.com/contents/64b1c2c9bd0e54211e686254 UID: 478788022 RC Phone Number: (914) 631-3330 Customer Name: Mark Humm Call back #:(585) 895-7039 Number of DLs: 1 Email Address: mark@hummenterprises.com Description: My old service provider says the port is still pending so I cannot cancel the service. They suggested I contact you to see if you have not acknowledged the port. Troubleshooting: Said the port is already completed on our end, recommended to email NTD to ensure they confirmed the porting Resolution: After the info agreed to close the case Link: UID: RC Phone Number: Customer Name: Call back #: Number of DLs: Email Address: Description: Troubleshooting: Resolution: This case will be tagged as resolved. At the end of this chat, we would be sending out a survey at _________ to get feedback and understand what you liked or prefer or whether we did well overall, and/or if we have any opportunity/s that we can improve on as it relates to your experience. This will not take a minute of your time, I really appreciate your feedback. For additional information, please visit the link support.ringcentral.com. You can type in keywords to search for articles you needed. Thank you for choosing RingCentral. Have a great day! Disconnected email Hello ____, This is Ian. from RingCentral. Your CHAT session was abruptly disconnected. Here's an article that you might want to check to solve your issue: xxxxx Please let us know if you still need assistance by replying to this email. You can also engage us again through CHAT or by calling 888-898-4591 opt.3 For now, the case will be kept open and your account under close monitoring. Should we fail to receive an update from your case will be automatically closed in the next few days. Regards, Ian RingCentral Technical Chat Support