Untitled Note

Customer Name: Manju RingCentral Number: UID: 63235838004 InContact ID:464590849178 Extension #: 101 Best callback number: 7023303752 Email address: Customer's preferred callback time (with timezone): Admin: Y/N Account Verified: Y/N Issue: New user ext.102 is not showing any contacts on the Web app. The cx wants me to send him a CSV file in blank to upload contacts Troubleshooting: Guided the cx on how to upload new contacts on a CSV file properly Recap: Y/N Support Site provided: Y/N Survey Spiel: Y/N For (Customer’s Name)_Issue_Assisted / Resolved by Pablo 464 FARMRIDGE CT, ROCHESTER HILLS, MI, 48307, United States