Untitled Note
By: Anonymous5/31/20232 views Public Note
Chat ID:
CLI: 01487209478
3-1218643281121
Mobile number: 07388270304
Name of contact (account holder): Gurjit singh
IDV passed/failed: PASSED, telephone password. (29 May. 2023 12:34pm)
Reason for contact:
* Good morning. Richard my wifi is not working from last 3 days.
* White light stable
Resolution provided:
* Read the previous conversation - on 29 May. 2023 12:34pm
- Then I've to customer that Non-appointed Openreach Engineer was Booked.
* Checked the (REP-12952805)
- The reference number: 3-1218643281121 was tagged as fault fixed.
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*
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Timeframe (if applicable): N\A
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Timeframe (if applicable): N\A
Upsell/recontract (if accepted): N\A
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Complaint Raised/Updated or De-escalated: N\A
Chat ID:
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Timeframe (if applicable): N\A
Upsell/recontract (if accepted): N\A
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Complaint Raised/Updated or De-escalated: N\A
Chat ID:
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Resolution provided:
Timeframe (if applicable): N\A
Upsell/recontract (if accepted): N\A
Agreed offers: N\A
Complaint Raised/Updated or De-escalated: N\A
Chat ID:
CLI:
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Name of contact (if non account holder):
IDV passed/failed:
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Resolution provided:
Timeframe (if applicable): N\A
Upsell/recontract (if accepted): N\A
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Complaint Raised/Updated or De-escalated: N\A
Chat ID:
CLI:
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Name of contact (if non account holder):
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Resolution provided:
Timeframe (if applicable): N\A
Upsell/recontract (if accepted): N\A
Agreed offers: N\A
Complaint Raised/Updated or De-escalated: N\A
Chat ID:
CLI:
Mobile number:
Name of contact (if non account holder):
IDV passed/failed:
Reason for contact:
Resolution provided:
Timeframe (if applicable): N\A
Upsell/recontract (if accepted): N\A
Agreed offers: N\A
Complaint Raised/Updated or De-escalated: N\A
Chat ID:
CLI:
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Resolution provided:
Timeframe (if applicable): N\A
Upsell/recontract (if accepted): N\A
Agreed offers: N\A
Complaint Raised/Updated or De-escalated: N\A
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