Untitled Note
By: Anonymous11/3/20233 views Public Note
Customer Name: Edgar Lara
RC Phone Number: 9564137342
UID: 1400876020
InContact ID: 473318062930
Company Name: Royal Express, Inc
Call back #: 9566930494
Email Address: edgarl@freightsol.net
Number of DLs:
Account Verified (Admin): Y Ext. # 888
Issue: Set up a new Desk phone MAC: 0004F207C303
Troubleshooting:
Case Number:
Resolved? Y/N
PKI/JIRA: (if any)
Link of Feature Request Submitted:
Link of Self-help options provided:
Customer Sentiment/Verbatim: A statement from the customer
SAT Pred: 0-4, 5-8, or 9-10
For intervention - Y/N?:
Reason for Intervention:
Endorsed to TL/SME?: