Untitled Note

Customer Name: Kevin Roth RingCentral Number:2293024742 UID: 1496275027 InContact ID:464288037267 Extension #: 105 Best callback number: 5705747504 Email address: Customer's preferred callback time (with timezone): Admin: Y/N Account Verified: Y/N Issue: Provisioning Polycom VVX D230 purchased from a 3rd party Customers have Internet Access: Yes Make and Model: Polycom VVX D230 EXT and DL #: Ext.105 MAC/SN: 9CADEFA8E4BF IP address: 192.168.0.122 Troubleshooting: Tried to help the cx to manual provisioning the device but the phone didnt work Recap: Y/N Support Site provided: Y/N Survey Spiel: Y/N For (Customer’s Name)_Issue_Assisted / Resolved by Pablo