Untitled Note

UID: 63027351008 Calling Number: (888) 585-3844 Called Number: (770) 480-7456 05/16/2023 10:35 AM EST Behaviour: N/A #### Call Diagnostic Info #### DBSessionId: 1103314461008 CallType: OUTBOUND ### Caller ### CallId: rlh3k6g32redjb9q7b05 Id: 63027351008 Name: Alejandro Roldan Number: (888) 585-3844 PartyType: RC ### Disconnect ### Reason: UNKNOWN REASON Time: 2023-05-16T10:36:41.000-04:00 ### CDRs ### CallId: d3394e02-8ddc-493d-a3a9-66a48950ea5a Codec: PCMU Client Endpoint: PSTN Client Device: – Client City: – Client State: – Client Country: – Public IP: – Private IP: – ## Networks ## - ## Downstream ## MOS: 4.5 Packets Loss: 0% Jitter Avg: 2ms Jitter Max: 0ms JDR: 0% ## Upstream ## MOS: 4.2 Packets Loss: 0% Jitter Avg: 40ms Jitter Max: 40ms JDR: 0.3% ## Metrics ## - ----- CallId: rlh3k6g32redjb9q7b05 Codec: OPUS Client Endpoint: JupiterDesktop Client Device: RingCentral Jupiter DT/23.2.11-23.1.31.7242/Electron-20.0.1 Windows-NT-10.0-Win64-x64 RCWEBPHONE/0.8.14 Client City: miami Client State: fl Client Country: us Public IP: 205.185.222.148 Private IP: 205.185.222.147 ## Networks ## WIFI: 100% ## Downstream ## MOS: 4.2 Packets Loss: 0% Jitter Avg: 45ms Jitter Max: 52ms JDR: 0% ## Upstream ## MOS: 4.2 Packets Loss: 0.7% Jitter Avg: 20ms Jitter Max: 60ms JDR: 0% ## Metrics ## CPURC: Min: 6.00, Max: 0.00 CPUOS: Min: 0.00, Max: 0.00 RAM: Min: 517.48, Max: 452.16 Calling Number: (803) 448-5025 Called Number: (888) 585-3844 05/16/2023 10:40 AM EST Behaviour: N/A #### Call Diagnostic Info #### DBSessionId: 1103331547008 CallType: INBOUND ### Caller ### CallId: 4721538_123646743@10.13.116.50 Id: - Name: Level Up Insurance - 18034485025 Number: (803) 448-5025 PartyType: PSTN ### Disconnect ### Reason: UNKNOWN REASON Time: 2023-05-16T10:41:11.000-04:00 ### CDRs ### CallId: 8720496f-2095-4d67-b58e-423b388272a6 Codec: OPUS Client Endpoint: JupiterDesktop Client Device: RingCentral Jupiter DT/23.2.11-23.1.31.7242/Electron-20.0.1 Windows-NT-10.0-Win64-x64 RCWEBPHONE/0.8.14 Client City: miami Client State: fl Client Country: us Public IP: 205.185.222.148 Private IP: 205.185.222.147 ## Networks ## WIFI: 100% ## Downstream ## MOS: 4.2 Packets Loss: 0% Jitter Avg: 44ms Jitter Max: 51ms JDR: 0% ## Upstream ## MOS: 4.2 Packets Loss: 0% Jitter Avg: 20ms Jitter Max: 40ms JDR: 0% ## Metrics ## CPURC: Min: 7.00, Max: 0.00 CPUOS: Min: 0.00, Max: 0.00 RAM: Min: 502.04, Max: 460.40 ----- CallId: 4721538_123646743@10.13.116.50 Codec: PCMU Client Endpoint: PSTN Client Device: – Client City: – Client State: – Client Country: – Public IP: – Private IP: – ## Networks ## - ## Downstream ## MOS: 4.5 Packets Loss: 0% Jitter Avg: 0ms Jitter Max: 0ms JDR: 0% ## Upstream ## MOS: 4.2 Packets Loss: 0% Jitter Avg: 20ms Jitter Max: 40ms JDR: 0.1% ## Metrics ## - https://kibana.int.ringcentral.com/s/default/goto/3b3e14ec8664002a5ff69ceb2e16d368 Calling Number: (785) 305-0159 Called Number: (888) 585-3844 05/16/2023 10:11 AM EST Behaviour: N/A https://kibana.int.ringcentral.com/s/default/goto/8e7f95dc385d4bf4d05d418909dbaab4 --------------------