Untitled Note

Customer Name: RC Phone Number: 4844533300 UID: InContact ID: 469012801794 Company Name: Verrica Pharmaceuticals Call back #: Email Address: Number of DLs: Account Verified (Admin): Y Ext. # Issue: IVR menu settings press 0 to repeat Troubleshooting: Case Number: Resolved? Y/N PKI/JIRA: (if any) Link of Feature Request Submitted: Link of Self-help options provided: Customer Sentiment/Verbatim: a statement from the customer SAT Pred: 0-4, 5-8, or 9-10 For intervention - Y/N?: Reason for Intervention: Endorsed to TL/SME?: For (Customer’s Name)_Issue _Assisted / Resolved by Pablo