Untitled Note
By: Caitlin Tidball4/26/202455 views Public Note
Customer Name:
RC Phone Number:
UID: 149658048
InContact ID: 506932303258
Company Name:
Call back #:
Email Address:
Number of DLs:
Account Verified (Admin): Y Ext. #
Issue:
Troubleshooting:
Case Number:
Resolved? Y/N
PKI/JIRA: (if any)
Link of Feature Request Submitted:
Link of Self-help options provided:
Customer Sentiment/Verbatim: A statement from the customer
SAT Pred: 0-4, 5-8, or 9-10
For intervention - Y/N?: