Untitled Note

Customer Name: Ronnie Shaaltiel RingCentral Number: 7862841329 UID:1851342019 InContact ID:463870157265 Extension #: 101 Best callback number: 9546101645 Contact Email address: Customer's preferred callback time (with timezone): Admin: Y/N Account Verified: Y/N Issue: Auto-receptionist issues. Port-in a number (888) 749-0077 that is not going to the auto-receptionist (888) 749-0077 Troubleshooting: Guided the cx on how to change the company call handling settings to route the incoming calls to an IVR menu Recap: Y/N Support Site provided: Y/N Survey Spiel: Y/N For (Customer’s Name)_Issue_Assisted / Resolved by Pablo