Untitled Note

I hope this email finds you well. I am writing to inform you about an issue with the headset I received from your company. Unfortunately, the wires of the headset have been damaged, affecting its functionality. Given the circumstances, I kindly request a replacement for the damaged headset. I have attached images showcasing the extent of the damage for your reference. Could you please guide me through the process of obtaining a replacement? Your prompt assistance in resolving this matter would be greatly appreciated. Thank you for your attention to this matter. I look forward to your response. Sincerely, [Your Name]