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Link: https://support.digital.ringcentral.com/contents/660dcf9bca118500070d9644 RC Phone Number: (708) 430-0011 Call back #: (708) 430-8051 Email Address: oaklawnringcentral@napleton.com Number of DLs: 2187 Account Verified (Admin): Y Ext. # 45002 Issue / Customer Request: I have a call queue that is not ringing all the phones TS Performed: Queue extension 45700 is not ringing extension 45702 which shows "Busy" Advised logging out of the app then back in and rebooting the phone The status changed and the user got the call Resolution: After the info agreed to close the case Case Number: 22917028 Resolved? Y Customer Sentiment/Verbatim: Reason for Intervention: N/A Endorsed to TL/SME?: N/A At the end of this chat, we would be sending out a survey at _________ regarding my service, I would appreciate the feedback! For additional information, please visit the link support.ringcentral.com. If you need further help, you can also create a case by clicking Contact Support on that page. Thank you for choosing RingCentral. Have a great day! CNR email Hi _____, Good day! I would like to follow up with your concern regarding ____ with case _____. Kindly reply to this email so we can update and/or close this case accordingly. This case will be closed within 96 hours if no response is received due to inactivity. Should you need urgent assistance, please feel free to call our support line at (888) 898-4591 and give your reference case number ____. Thank you for choosing RingCentral as your communications provider. Sincerely, Ian RingCentral | Technical Support