Untitled Note
By: Anonymous3/16/20232 views Public Note
Incontact ID: xxxxxxxxxxxx
UID: xxxxxxxxxxx
RC Phone Number: 1234567890
Customer First and Last Name: Ashley Barrantes
Extension #: 200
Callback #: 123456781
Email Address: Ashley.b@gmail.com
Account Verified: Y -
Admin: -
Description Information:
-Customer wanted to port a number over to RC
-888-256-8312 Verizone
-Verified account with Verizone is already disconnected/deactivated.
Set ETA:
Troubleshooting:
-Advised customer to check with Verizone to reactivate.
-Educated customer about the porting procedure and requirements