Untitled Note

Customer Name: Cleaton UID: 63376815004 InContact ID: 464288069017 Extension #: 101 Main Company number: 2123810442 Best callback number: 3473620707 Email address: Customer's preferred callback time (with timezone): Admin: Y/N y Account Verified: Y/N y Issue: wrong caller id Troubleshooting: (steps taken to address the issue) tested multiple times, showing the correct CNAM Recap: Y/N y Support Site provided: Y/N y Survey Spiel: Y/N y